PLEASANTON, California, October 16, 2000 –
Intira Corporation has won a multi-year, $3.8 million contract to provide a Netsourcing solution for VocalPoint Technologies, the leading voice technology company providing infrastructure to rapidly voice-enable Web content. Intira's Netsourcing solution will provide the outsourced IT/network infrastructure and resources to deploy VocalPoint's business-to-business application service provider (ASP) offering with high availability. VocalPoint chose Intira to support its VocalPoint VoiceASP™ offering because Intira's Netsourcing solution provides "Fortune 1000 data center" reliability.

"Because VocalPoint's ASP solutions support mission-critical applications in industries such as health care and financial services, we needed a comprehensive, integrated IT/network infrastructure that meets the stringent reliability requirements of a Fortune 1000 corporate data center – which is what we get with Intira's Netsourcing solution," said Don Ursem, vice president, Network Operations, VocalPoint. "Intira also guarantees availability for our ASP solutions with a strong, comprehensive Service Level Agreement covering the entire infrastructure."

Central to Intira's Netsourcing model are its "lights-out" Enterprise-Class Data Centers, which are expressly engineered to meet the performance and availability requirements of the most demanding Fortune1000 organizations in supporting mission-critical business applications such as VocalPoint's ASP solutions. Designed for the highest levels of redundancy, scalability, and reliability, Intira's data centers use an open-systems-based server and storage infrastructure seamlessly integrated with the Intira network. Intira's data centers utilize only industry-leading, standards-based technology platforms from companies such as Hewlett-Packard, IBM, Sun Microsystems, and EMC. Intira's data centers take the traditional data center concept to a new level with highly automated, "lights-out" operations that minimize the need for manual processes and human intervention and the potential for downtime caused by human error.

VocalPoint chose Intira after evaluating numerous other infrastructure outsourcing vendors, ranging from co-location providers to traditional IT services providers. VocalPoint's ASP services include Intira's Enterprise-Class Data Center, integrated IT/network infrastructure, storage, backup, and security, as well as its expert systems, processes, and technical skill sets for 24x7 monitoring and management.

"Intira's Netsourcing model allows us to focus on developing our core business and not on the technology infrastructure to run our application," said Ursem. "With Intira's single-source Netsourcing approach, we get a comprehensive solution that we couldn't get with a co-location approach, unless we were to bear the time and expense to build and integrate it ourselves using multiple sources. With Intira's Netsourcing solution, we get comprehensive services like the big, traditional IT services vendors offer, while also getting what those vendors can't offer – the flexibility to meet our time-to-market objectives, scalability to adapt to our growing application and business needs, and an affordable monthly service pricing model."

VocalPoint's VoiceASP™ solution provides companies with services for delivering Web content and commerce over any phone, including wireless. VoiceASP™ is built on VocalPoint's VoiceBrowser™ technology, which is capable of voice-enabling any HTML- or XML-based Web site. VoiceBrowser™ delivers the utmost in high performance, scalability, and flexibility, and can easily integrate with existing voice systems.

Simply by calling a VocalPoint customer's toll-free number from any standard wireline or wireless phone and using commands in their own voice, end users can easily review personalized Web content, browse product offerings, complete transactions, access customer service, or review account information from any voice-enabled Web site. Because VoiceASP™ allows already Web-enabled, current information to be easily and directly accessed by the customer's end users, the solution does not require expensive custom site development or costly updating by the customer. VocalPoint's solutions offer businesses a streamlined alternative to interactive voice response systems and live agents, resulting in significant time and cost savings.

Research indicates a large and fast-growing market for solutions such as VocalPoint that allow convenient, voice-enabled access to Web-based business information. According to the U.S. Department of Transportation, Americans now spend some 500 million hours per week in their cars, and according to the Cellular Telecommunications Industry Association, cell phone usage is increasing by 40 percent annually.

About VocalPoint Technologies
VocalPoint Technologies provides middleware, infrastructure, and services for businesses to rapidly voice-enable HTML and XML content, making it possible to access Internet and intranet applications using natural speech over any phone. Its voice-based browser allows businesses to build customized, private-label voice portals and services by integrating VocalPoint's proprietary technology into their network infrastructure, or by utilizing VocalPoint's fully outsourced ASP solution. Incorporated in 1997, the company has leveraged its speech technology research expertise to create attractive voice-based solutions for businesses worldwide. Headquartered in San Francisco, California, VocalPoint Technologies can be reached at www.vocalpoint.com, or by calling 415.615.0600.

About Intira Corporation
Intira Corporation is a pioneer and leader in Netsourcing – the outsourcing of the IT and network infrastructure required to support complex, mission-critical e-business applications with maximum availability. Intira engineers, deploys, and manages Netsourcing solutions through its technologically advanced Netsourcing infrastructure, which consists of its "lights-out" Enterprise-Class Data Centers, integrated with its own superior-quality broadband network, managed and monitored by its highly automated Service Management Centers. Direct, immediate management and control of this entire infrastructure enables Intira to provide an aggressive, all-inclusive Service Level Agreement (SLA), ensuring application availability of up to 99.95 percent, as well as the OneSource-OneCall™ Customer Support Program, giving customers a single point of accountability across the infrastructure. Intira's customers include Fortune 1,000 organizations, dot-com companies, application service providers, and independent software vendors that depend on the performance and availability of their mission-critical e-business applications. Based in Pleasanton, Calif., Intira has offices throughout the United States and Canada. Visit Intira at www.intira.com, or call 1-888-326-3638.

Intira Corporation has filed a trademark application for the mark "Intira." The mark OneSource-OneCall and Intira's logo are unregistered trademarks of Intira Corporation. Each trademark, trade name, or service mark of any other company appearing herein belongs to its holder.