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| Interactive Voice Response (IVR)
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Original telephone-driven computer
systems. Usually based on proprietary hardware and software,
and hard-coded dialogues. Requires its own content development
and maintenance infrastructure.
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VocalPoint Technologies provides businesses
the software and services that extend existing Web content and applications
into quality voice services. Using VocalPoint's unique patent-pending
technology, businesses can voice-enable any existing Web site and
build private-label voice services that allow users to directly access,
hear and navigate dynamic Intranet and Internet content using any
phone, anywhere.
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