Global Enterprise Voice Portal Company To Integrate VocalPoint's Voice Browsing Technology

SAN FRANCISCO, California, March 12, 2001 –

VocalPoint Technologies (www.vocalpoint.com), providing the fastest, easiest way to voice-enable Web content, today announced a new version of its innovative VocalPoint VoiceBrowser™ product designed for easy integration into enterprise voice portal and Interactive Voice Response (IVR) platforms. Through integration of VocalPoint's patent-pending HTML browsing technology into existing IVR platforms, global voice platform providers can extend their offerings to include voice services driven directly from live Web content.

While businesses face growing customer demand for immediate and simple access to information and services, the reality is that the phone, not the Web, is ubiquitous. VocalPoint's voice browsing technology automatically converts HTML and XML content to voice, quickly extending existing corporate Web assets into phone services with minimal development requirements.

By integrating VocalPoint's VoiceBrowser™ with existing IVR platforms, IVR solution suppliers can now provide their customers the benefit of Web-based voice services — without expensive content rewriting efforts.

The first signed global provider of IVR solutions, software and hosted services has agreed to integrate and distribute this unique software. "VocalPoint Technologies is a clear technology leader and this agreement will add compelling new features to our products and services," a company spokesperson said. "VocalPoint's HTML-based solutions provide a perfect complement to our interactive voice response platform, and co-exist with our legacy systems and infrastructure. We'll now be able to seamlessly offer current and future customers extensive voice services derived directly from their existing, dynamic HTML content and applications."

"Through these platform partnership agreements, an expanded range of enterprise customers will have access to our voice-browsing solutions and the economies of scale brought about by delivering voice services directly from existing HTML-based content," said Kurt Losert, CEO of VocalPoint Technologies. "We're excited to be working with respected, innovative industry leaders to develop their private-branded, next-generation of enterprise-wide voice portals."

About VocalPoint Technologies

VocalPoint Technologies provides software, infrastructure and services for businesses to rapidly voice-enable HTML and XML content, making it possible to access Internet and intranet applications using natural speech over any phone. Its unique voice-based HTML browser allows businesses to build customized voice portals and services by integrating VocalPoint's proprietary technology into their network infrastructure or by utilizing VocalPoint's fully outsourced ASP (application service provider) solution. Incorporated in 1997, the company has leveraged its speech technology research expertise to create attractive voice-based solutions for businesses worldwide. Headquartered in San Francisco, Calif., VocalPoint Technologies can be reached at www.vocalpoint.com, or by calling 415.615.0600.