San Francisco, California, April 2, 2001
Leading Voice And Wireless Applications Providers Target
Global 2000 Companies To Help Build New Revenue Streams and
Better Customer Service
VocalPoint Technologies (www.vocalpoint.com), providing the
fastest, easiest way to voice-enable Web content, and nSeconds,
Inc., a developer of SMART (Scalable Matrixing & Automated
Relevancy Technology) enterprise-class wireless applications,
today announced a partnership to enable real-time voice access
to personalized, context-specific files and information from
corporate, desktop and Internet sources through any wireless
Internet device. Using VocalPoint's technology, nSeconds will
enable its customers to provide their mobile work forces with
immediate voice access to critical business information drawn
from numerous disparate internal databases and other data
sources. This additional method of communication will afford
Global 2000 companies the capacity to provide superior customer
service and enable professionals to work as effectively on
the road as in the office.
VocalPoint offers industry-leading technology that delivers
immediate voice access to Web content and applications using
natural spoken language via the phone. While businesses face
growing customer demand for immediate and simple access to
information and services, the reality is that the phone, not
the Web, is ubiquitous. VocalPoint's voice browsing technology
automatically converts HTML content to voice, quickly extending
existing corporate Web assets into phone services with minimal
development requirements and no rewriting of content.
"Corporations make substantial investments in collecting
and analyzing information, which generally ends up residing
in multiple disparate, fragmented databases throughout the
organization. nSeconds helps to extract the information within
these corporate data stores by seamlessly interfacing with
all enterprise systems," said Jon Ciampi, CEO of nSeconds.
"By adding the flexibility of VocalPoint's solution we
are now able to offer our customers the ability to access
relevant data using their voice as well as the Internet."
"Voice remains the most effective and natural means
of communication. VocalPoint is committed to providing companies
with the software, services and expertise to develop and deploy
powerful, flexible and cost-effective voice applications.
VocalPoint's advanced voice technology, in conjunction with
nSeconds' comprehensive wireless applications, will serve
as a valuable tool in the constant quest for increased productivity
and efficiency by mobile professionals worldwide," said
Kurt Losert, CEO of VocalPoint Technologies.
About nSeconds, Inc.
Based in Oakland, California, nSeconds, Inc. produces enterprise-class
wireless applications around their proprietary SMART (Scalable
Matrixing & Automated Relevancy Technology) engine that
increase the productivity of mobile professionals by delivering
personalized, content-specific files and information from
corporate, desktop and Internet sources. The nSeconds Enterprise
Wireless Server grants wireless subscribers instant two-way
access to information on the corporate network or the user's
personal PC desktop. This breakthrough technology enables
enterprises and their mobile workforces, as well as the company's
OEM and VAR licensees, to turn any wireless devicePDAs,
WAP-enabled phones, Pocket PCs, and any browser-enabled deviceinto
an efficient, personalized workspace.
For additional information, please visit www.nseconds.com
or contact 510.302.1407.
"nSeconds" is trademark of nSeconds, Inc.
About VocalPoint Technologies
VocalPoint Technologies provides businesses with software,
infrastructure and services to rapidly voice-enable Web content,
making it possible to access Internet and intranet applications
using natural speech over any phone. Its unique voice-based
HTML browser allows businesses to build customized voice portals
and services by integrating VocalPoint's proprietary technology
into their network infrastructure, or by utilizing VocalPoint's
fully outsourced ASP (application service provider) solution.
Incorporated in 1997, the company has leveraged its speech
technology research expertise to create attractive voice-based
solutions for businesses worldwide. Headquartered in San Francisco,
Calif., VocalPoint Technologies can be reached at www.vocalpoint.com,
or by calling 415.615.0600.
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