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VocalPoint Technologies, nSeconds Partner to Deliver Real-Time Voice Access to Enterprise Data for Mobile Professionals



San Francisco, California, April 2, 2001–

Leading Voice And Wireless Applications Providers Target Global 2000 Companies To Help Build New Revenue Streams and Better Customer Service

VocalPoint Technologies (www.vocalpoint.com), providing the fastest, easiest way to voice-enable Web content, and nSeconds™, Inc., a developer of SMART (Scalable Matrixing & Automated Relevancy Technology) enterprise-class wireless applications, today announced a partnership to enable real-time voice access to personalized, context-specific files and information from corporate, desktop and Internet sources through any wireless Internet device. Using VocalPoint's technology, nSeconds will enable its customers to provide their mobile work forces with immediate voice access to critical business information drawn from numerous disparate internal databases and other data sources. This additional method of communication will afford Global 2000 companies the capacity to provide superior customer service and enable professionals to work as effectively on the road as in the office.

VocalPoint offers industry-leading technology that delivers immediate voice access to Web content and applications using natural spoken language via the phone. While businesses face growing customer demand for immediate and simple access to information and services, the reality is that the phone, not the Web, is ubiquitous. VocalPoint's voice browsing technology automatically converts HTML content to voice, quickly extending existing corporate Web assets into phone services with minimal development requirements and no rewriting of content.

"Corporations make substantial investments in collecting and analyzing information, which generally ends up residing in multiple disparate, fragmented databases throughout the organization. nSeconds helps to extract the information within these corporate data stores by seamlessly interfacing with all enterprise systems," said Jon Ciampi, CEO of nSeconds. "By adding the flexibility of VocalPoint's solution we are now able to offer our customers the ability to access relevant data using their voice as well as the Internet."

"Voice remains the most effective and natural means of communication. VocalPoint is committed to providing companies with the software, services and expertise to develop and deploy powerful, flexible and cost-effective voice applications. VocalPoint's advanced voice technology, in conjunction with nSeconds' comprehensive wireless applications, will serve as a valuable tool in the constant quest for increased productivity and efficiency by mobile professionals worldwide," said Kurt Losert, CEO of VocalPoint Technologies.


About nSeconds, Inc.

Based in Oakland, California, nSeconds, Inc. produces enterprise-class wireless applications around their proprietary SMART (Scalable Matrixing & Automated Relevancy Technology) engine that increase the productivity of mobile professionals by delivering personalized, content-specific files and information from corporate, desktop and Internet sources. The nSeconds Enterprise Wireless Server grants wireless subscribers instant two-way access to information on the corporate network or the user's personal PC desktop. This breakthrough technology enables enterprises and their mobile workforces, as well as the company's OEM and VAR licensees, to turn any wireless device—PDAs, WAP-enabled phones, Pocket PCs, and any browser-enabled device—into an efficient, personalized workspace.

For additional information, please visit www.nseconds.com or contact 510.302.1407.

"nSeconds" is trademark of nSeconds, Inc.


About VocalPoint Technologies

VocalPoint Technologies provides businesses with software, infrastructure and services to rapidly voice-enable Web content, making it possible to access Internet and intranet applications using natural speech over any phone. Its unique voice-based HTML browser allows businesses to build customized voice portals and services by integrating VocalPoint's proprietary technology into their network infrastructure, or by utilizing VocalPoint's fully outsourced ASP (application service provider) solution. Incorporated in 1997, the company has leveraged its speech technology research expertise to create attractive voice-based solutions for businesses worldwide. Headquartered in San Francisco, Calif., VocalPoint Technologies can be reached at www.vocalpoint.com, or by calling 415.615.0600.


 
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