| By Sarah L. Roberts-Witt, PC
February 13, 2001
Talk about whiplash. Until last March, it seems you couldn't
pick up a magazine or newspaper without seeing yet another
story of some amazing dot-com success and the obligatory high
life of the dot-com billionaires it created. And then, just
as suddenly, everybody was reveling in telling tales as one
after another high-profile dot-com e-departed. All of this
may have sold magazines, but it obscured the bigger picture.
Even as a pall hangs over the Net, many companies are actually
improving their sites, upgrading technological capabilities
and adding attractive features to lure more visitors. In the
past year, big players such as Wal-Mart and Kmart have unveiled
complete, splashy Phase 2s of their sites -- and had a decent
Christmas, relatively speaking. And even some of the smaller
Web sites in our Top 100 list are not shying away from making
their Internet presence stand out even more. Now it's your
To provide some inspiration, we've put together a table of
100 top Internet infrastructure companies, which you can choose
from to purchase the latest Web technology tools and services.
We determined which categories of Web-site-oriented products
and services might have the most impact in 2001, and which
of those are bona fide leaders in terms of market share, technological
ingenuity, or both. You'll note, too, that some companies
play an important role in more than one infrastructure category.
The result is something we hope will serve not only as a guide
to the bleeding-edge companies in the field but also as an
indicator of trends certain to affect the features and the
underpinning of your site in the coming months.
Products and Services
(including key technologies used)
and alliances with other companies
Web sites using products and services
|Unified Media Browser
||Based on VoiceXML,
streaming audio, and other standards. Extends and creates
Internet or intranet content and apps for mobile devices.
||Aligo, Corechange, Nuance
||Info not available
|The CRM Suite, The Revenue
||Automates inbound calls for
orders and order status inquiries, and outbound calls
for promotions, reminders.
||Greenfield Online, SCA Telecard,
||Flooz.com, Office Depot,
||Proprietary technology uses
existing HTML content and apps. No rewriting needed to
create voice experience.
||HP, Intira, Nuance, Oracle,
||@bovehealth, Telecom Italia
||Quickly publishes and manages
information and translates it into streaming audio files
for voice access.
||Ericsson, Speechworks International,